under Open International Competitive Bidding

for the Provision of Maintenance Services for System Software, Production and Test Servers,

Storage System and Other Equipment in Cluster  



The Subject of the Bidding


The subject of the bidding is the provision of maintenance services for the system software, production and test servers, storage system and other equipment in cluster.


The bids should contain:


  1. a variant for the maintenance at call and
  2. a variant for the maintenance for a fixed amount,


with the following elements:


  1. description of technical support conception:

-          technical support center

-          preventive maintenance

  1. location of technical support center
  2. evidence of business cooperation with the manufacturer of the equipment to be maintained.



Right to Participate


Bids may be submitted by legal entities registered for the conduct of activities referred to in the Invitation.



Bid Contents


A bid should include:

§         Bidder's exact name and address

§         Address of technical support center

§         Prices expressed in EUR, with VAT

§         Response time

§         Time required to remove defects (for different levels of defects) etc.

§         Warranty for installed parts and services

§         Evidence of business cooperation with equipment manufacturer

§         Evidence of number and qualifications of maintenance staff

§         Evidence of completed training with the equipment manufacturer

§         Conditions and method of payment

§         Bidder's references appropriate to the subject of the Invitation

§         Evidence of compliance with requirements from Article 4 of the Law on Public Procurement (PJN 4 Mandatory Evidence, originals or certified copies)

§         Bid guarantee for 2% of the bid price.


The specification of the equipment to be maintained and serviced is contained in the tender documents that the authorized bidders may obtain in the premises of the Central Bank of Montenegro, Bulevar Svetog Petra Cetinjskog 6, 81000 Podgorica, Montenegro, the room no. 6 (mail room) in the ground floor, during the period of the Invitation, every working day, from 1100-1400 hours.



Evaluation Criteria


The evaluation criteria are the following:



30 points




response time

15 points


defect removal time

15 points


spare parts stock

15 points

Method of payment

5 points

Bidder’s references and qualifications

20 points




Bid Submission and Opening


Bids may be submitted until July 17, 2006 at 12:00 h (noon), by registered or insured mail to the following address:


Central Bank of Montenegro

Bulevar Svetog Petra Cetinjskog 6

81000 Podgorica



or in person, to the room number 6 (Central Bank mail room), ground floor, at the same address.


The bids must be submitted in sealed envelopes, with the indication – “Invitation No. 012/2006 - Do Not Open Before Formal Meeting of Bid Opening Commission”.


The bid opening will be public and will take place on July 17, 2006, at 13:00 h.


Public bid opening may be attended by bidders’ authorized representatives. The persons attending the bid opening must present their written authorizations to the Bid Opening Commission, before the beginning of the meeting.


Untimely and incomplete bids will not be considered.



Contract Award


Contract will be signed with the most favorable bidder.



Additional Information and Clarification


Potential bidders may ask for additional information about the requirements related to bids to be submitted under this invitation, by sending a letter to the above mentioned address or to the e-mail: [email protected] by the specified bid submission date.



Contact Telephone


Tel: 081/403-268                                               



Contact Person


Nikola Mardjonovic

Tel: 081/403-268